
TaskFormer is a combination work flow with an integrated ticketing system. Two of a number of scenarios where it can help are automation of adding master data and tracking issues through resolution.
Let's consider the first example of adding master data to JDE. It is common that more than one person needs to be involved in making decisions about how to catagorize new items, the names to be used or the price or costing information. Traditionally, this is kept in spreadsheets until everyone is in agreement and then the data is entered. What if instead you could have a workflow that routes the activities to the various people who need to add information or potentially approve the work that has been done? With TaskFormer, you can!
TaskFormer allows you to automate the process of adding:
- Vendors
- Customers
- Items
- Employees
Combined with PathFinder, TaskFormer can be used to identify issues and create tickets to resolve the issue. In the new age of the distributed workforce this helps not only with resolving issues, but keeping track of all of the work that needs to be done and work that has been done.
TaskFormer is a flexible platform that may be used to create a unique solution to resolve these common issues.